How it works

A simple link between your customer and your review form.

Each Tapzelio piece holds a web address. Your phone reads it and opens it. That is the whole trick, and it is why there is nothing to install.

For your customer

Tap, open, review.

The exact timing depends on the customer, but the path is short and the same for everyone.

  1. 1

    Tap or scan

    The customer holds the top of their phone against the card or stand. NFC works over a short distance, so the phone needs to be close. If their phone cannot read NFC, they point the camera at the QR code instead.

    NFC, or QR as backup
  2. 2

    Your review page opens

    The phone shows a prompt or opens the link in its browser. The link goes straight to your Google review page, so there is no search and no extra screen from us.

    Straight to Google
  3. 3

    They post the review

    They sign in to their Google account if needed, pick a star rating, add a comment if they want, and post. Google determines whether and when the submitted review is published.

    Posted by the customer
For you

From order request to your counter.

You do the first step. We do the next two. The last step takes a minute.

  1. 1

    Send your review link

    Use the Order page. If you cannot find your Google review link, leave it blank and we will help you get it.

  2. 2

    We confirm by email

    We check the details, confirm the item and available link setup, and send the final price with shipping.

  3. 3

    We confirm setup and ship

    We confirm the supplied design, any available setup assistance, and the dispatch estimate before accepting payment. Estimated processing: .

  4. 4

    Set it where people pay

    Put it at the register, on the table, or with the receipt. Say one sentence. That is the whole routine.

Good to know

What affects how well a tap reads.

Phones
NFC-enabled iPhones (iPhone XS and later) and Android phones with NFC switched on can read a tag with the phone's built-in reader. Other phones use the QR code.
Phone cases
Thin cases are usually fine. Thick cases, or cases with a metal plate or a card holder on the back, can block the signal. The QR code covers those customers.
Metal surfaces
Metal interferes with NFC. Do not stick a card directly onto a metal surface, and set stands on a non-metal part of the counter.
Battery
The chip has no battery. The customer's phone powers it for the moment of the tap.
Wording
A short line from your staff helps: "If you enjoyed your visit, tap here to leave us a review." Do not offer a reward for the review.

Ready to set up your tap point?

Choose your pieces and send your review link.

Start an order